Shipping & Delivery Policy
Last Updated: 30 October 2026
At Giftchor, we understand that every gift carries special emotions. We make every effort to process, package and deliver your orders safely and on time.
1. Order Processing
Standard products are generally processed within 1–2 business days, subject to availability.
Personalised and customised gifts generally require 2–4 business days for preparation and production after all necessary personalisation details have been received.
Business days exclude Sundays and public holidays.
2. Estimated Delivery Time
Once dispatched, orders are generally expected to arrive within:
- Metro cities: 3–5 business days
- Other serviceable locations: 5–8 business days
- Remote locations: 7–10 business days
These are estimated delivery periods and may vary depending on courier serviceability, product availability and other circumstances.
The estimated delivery schedule applicable to an order will be communicated before purchase where required.
3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before the order is confirmed.
Any free shipping promotions will be subject to the eligibility conditions displayed on our website.
4. Order Tracking
Once your order has been dispatched, available tracking information will be shared through email, SMS or another supported communication channel.
5. Delivery Delays
Delivery may be affected by weather conditions, courier disruptions, public holidays, incorrect addresses or other unforeseen circumstances.
If your order is delayed, please contact us so we can investigate and assist you.
Your applicable rights in the event of delayed or failed delivery remain protected.
6. Incorrect Delivery Information
Customers should ensure that their shipping address, postal code and contact number are accurate.
If you notice an error, contact our support team as soon as possible.
Address changes may not be possible after dispatch.
7. Damaged Packages
If your package arrives visibly damaged, please document the condition of the parcel and contact our support team promptly.
We may request photographs of the package and product to help resolve the issue.
8. Undelivered or Lost Orders
If an order is lost during transit or cannot be delivered due to a courier-related issue, we will investigate and provide an appropriate replacement or refund in accordance with applicable law.
9. Contact Us
For shipping and delivery enquiries:
Giftchor
Email: giftchor01@gmail.com
Phone: +91 6397615002
Website: https://giftchor.com/
